Felder Felder

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Delivery Information

Customer Care

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Delivery & Tracking
  • FREE UK Delivery: Delivery within 3 to 5 days via DPD 
  • FREE International Shipping: Delivery within 7 working days via DHL depending on location

Special service: Text warning for all orders in the UK
You will receive a text on the morning of your delivery to give you a 1 hour window to let you know when the delivery will arrive. Please follow any directions in that text if you want your product to be delivered at a different time or different day.

Import duties and taxes to destinations outside the EU
If you order products for delivery outside the EU, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information and an estimate of their cost before placing your order.

Tracking
For all deliveries, you will receive an order disptach email.  Within that email (for UK customers only) there will be a link to the relevant courier partner's website so that you can track your order.

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